The Problem: The Digital Adoption Gap

Companies invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a seamless transformation. Yet, complication, regular changes, and limited direction often result in a "user adoption challenge":

• Staff Uncertainty: Employees have trouble to navigate new SAP tools or complete multi-step transactions, leading to frustration and increased use on help desks.

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• Non-compliance: Users ignore standard SAP processes, which results in data quality issues, policy breaches, and productivity loss.


• Lost Learning: Traditional training is ineffective over time, leaving staff unsupported when they face real-time tasks.


• Low ROI: The entire capability of the SAP system is not realised, as most users access only a limited portion of its features.

The Solution: Contextual Support with SAP WalkMe

The WalkMe DAP, fully integrated into the SAP environment, closes the Digital Adoption Gap. It overlays your SAP systems to deliver context-sensitive assistance exactly when needed.

By using WalkMe with SAP, your clients can ensure every employee, regardless of technical skill, can complete tasks efficiently from the outset.